Scope of the Playbook
This playbook is not just about using ChatGPT to write emails. It is a comprehensive guide to upgrading our entire software delivery machinery.
Transformation Journey
Section titled “Transformation Journey”The playbook guides you through the entire lifecycle of a project, from the moment a lead comes in to the moment we support the production system.
graph TD
subgraph Pre-Sales
A[AI Estimation] --> B[Proposal Generation]
end
subgraph Delivery
B --> C[AI Architecture]
C --> D[Agentic Coding]
D --> E[Auto-QA]
end
subgraph Operations
E --> F[AIOps Support]
end
style A fill:#e1f5fe
style B fill:#e1f5fe
style C fill:#e8f5e9
style D fill:#e8f5e9
style E fill:#e8f5e9
style F fill:#fff3e0
What Is Included
Section titled “What Is Included”1. Pre-Sales & Estimation
Section titled “1. Pre-Sales & Estimation”- How to use AI to analyze RFPs and generate accurate estimates.
- Moving from “Gut Feel” estimation to “Data-Driven” estimation.
2. Planning & Architecture
Section titled “2. Planning & Architecture”- Text-to-Architecture: Generating diagrams and specs from requirements.
- Compliance Checking: AI Agents that verify security standards before coding starts.
3. Execution (Coding & QA)
Section titled “3. Execution (Coding & QA)”- Vibe Coding: The new workflow for developers.
- Agentic Workflows: Building multi-agent systems.
- Self-Healing QA: Tests that fix themselves when the UI changes.
4. Support & Maintenance
Section titled “4. Support & Maintenance”- AIOps: Automated incident response and root cause analysis.
- Legacy Modernization: Using AI to refactor old codebases.
What Is NOT Included
Section titled “What Is NOT Included”- General Company Admin: HR policies, payroll, etc. (unless related to AI skilling).
- Sales methodology: (Though we touch on “Selling Value”).
How to Use This Playbook
Section titled “How to Use This Playbook”- Read Part 1 (Introduction): Understand the “Why” and the business model shift.
- Assess Your Project: Is it a “Greenfield” (New) or “Brownfield” (Legacy) project?
- Choose Your Approach:
- Pilot Mode: Use AI Assisted tools (Copilot) for quick wins.
- Transformation Mode: Adopt AI Driven workflows (Cursor + Agents).
- Measure: Track your “Revenue per Capita” and “Velocity”.